‘Ridgeview eCare helped me get my son’s pink eye resolved quickly!’

Posted by Ridgeview Staff on Jan 7, 2020 1:30:00 PM

kyle-blogLast winter, Lisa Bryant from Victoria suspected that her son, Kyle, had pink eye. One of his eyes had been red and itchy for a couple of days and then developed a “crust” in the morning. Kyle had pink eye in the past so she recognized the symptoms and knew he was likely contagious.

“It was a Sunday afternoon when I decided that Kyle’s eye needed to be treated—and I knew the sooner, the better, as we were getting ready for a family trip,” Bryant said. “I decided to try Ridgeview eCare for the first time because I thought it might be the quickest and easiest way to get him treated—and I was right.”

“I filled out all the information online and attached a couple of pictures of Kyle’s eye. I was surprised when I got a response within 15 minutes; I wasn’t expecting that. I was asked to take a few additional pictures and received a diagnosis and prescription in less than an hour. I was able to get Kyle started on eye drops that same day,” Bryant said.    

Pink eye is one of more than 20 conditions that are treated through Ridgeview eCare. Other conditions include:

  • Canker sore
  • Cold sore
  • Cold
  • Dermatitis
  • Ear pain
  • Eczema
  • Epi Pen refill (auto injector)
  • Female bladder infection
  • Head lice
  • Influenza
  • Mild asthma medication refill
  • Minor burns
  • Motion sickness
  • Pertussis exposure
  • Seasonal allergies/allergic rhinitis and allergy refill
  • Sinus infection
  • Skin conditions
  • Sore throat
  • Tick bite
  • Vaginal yeast infection

If your condition falls outside of the parameters of eCare, you may be asked to visit urgent care, an Emergency Department or schedule an appointment with your provider. If you cannot be treated online, you will not be charged.

To learn more or start a visit, go to ridgeviewecare.org.


Topics: Primary Care

Medical and health information presented here is intended to be general in nature, and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues. In case of an emergency, please call 911. 

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