When to go to Urgent Care: What's urgent but not emergent?

Posted by Ridgeview Staff on Feb 10, 2016 4:42:04 PM

When to go to Urgent Care: What's urgent but not emergent?One of the questions we’re often asked is when to go to an urgent care clinic, rather than a hospital emergency department. So when is your problem urgent but not an emergency? And when should you make an appointment with your primary health care provider?

Urgent care indicators

Sometimes you want (or need) to be seen sooner than you can schedule an appointment with your regular doctor. Urgent care is a quality, convenient choice for patients at three months old who have symptoms of these health issues or minor injuries.

  • Allergies
  • Asthma (minor)
  • Back pain (muscular-skeletal)
  • Burns
  • Bladder infections (uncomplicated)
  • Bronchitis
  • Cold and flu (influenza)
  • Conjunctivitis (pink eye)
  • Dental pain
  • Diarrhea
  • Ear aches/infections
  • Eye injuries minor (minor corneal abrasions)
  • Foreign body removal (skin, ears, eyes, nose)
  • Fractures (extremity)
  • Insect bites/stings
  • Laryngitis
  • Mononucleosis
  • Nausea/vomiting
  • Pregnancy testing
  • Sinus infections
  • Skin conditions
  • Abrasions/lacerations
  • Athlete’s foot
  • Cold sores
  • Minor rashes
  • Minor sunburn
  • Paronychia (skin infection near the nail, usually fingernails)
  • Poison ivy/oak
  • Sprains/strains
  • STD testing
  • Stitches
  • Suture removal
  • Strep/sore throat

You don’t have to try and remember all these things, you can download our quick guide and post it on your fridge.

Emergency care is just what the name implies.   

If you or a loved one is experiencing symptoms of a life-threatening condition such as a heart attack or stroke - dial 911. For other emergency medical care needs, head to the nearest hospital or emergency department.

Ridgeview offers 24/7 emergency department care at its hospitals in Waconia and Arlington and at Two Twelve Medical Center in Chaska. Our emergency department physicians, certified physician assistants and nurses all have specialized emergency credentials beyond their regular medical training.

Two Twelve Medical Center's emergency and urgent care staff include board-certified pediatric emergency physicians from Children's Hospitals and Clinics, as well as staff from Emergency Physicians & Consultants, PA, which practice at Ridgeview Medical Center.

Right Care. Right Now. Right Here. (TM)

At any time, if you or a family member need help but you aren't sure if you need emergency care, just head to Two Twelve Medical Center. Ridgeview's emergency and urgent care departments are located together, and they're both open 24/7. You never need an appointment. Ridgeview's staff will help you know which level of care is most appropriate for you, depending on your symptoms.


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Ridgeview Medical Center is an independent, nonprofit, regional health care system located just 35 minutes west of Minneapolis on Highway 5. Its network includes two hospitals—located in Waconia and Arlington—a multitude of primary and specialty care clinics, emergency services and specialty programs, and Two Twelve Medical Center in Chaska—a free-standing 24/7 emergency and urgent care facility with multi-specialty clinics and services.

Topics: Primary Care

Medical and health information presented here is intended to be general in nature, and should not be viewed as a substitute for professional advice. Please consult with a health care professional for all matters relating to personal medical and health care issues. In case of an emergency, please call 911. 

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